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Update by user Aug 06, 2020

I'm calling the agency since yesterday (both Spain&USA) w/o success. No one is answering the call (voice message giving a 42seconds waiting time as a default.

It is not true.). I've filled in a form during the day, but still waiting for a response. In few hours I'll miss the 24hr gap to the flight schedule.

It is really a poor service. I request help to solve this issue asap.

Update by user Aug 05, 2020

No one contacted to us through the agency. We've learned the cancellation from other sources.It is difficult to find a contact and/or a guidance on web sites. Trying to hold someone by calling different countries (Spain, USA)

Original review posted by user Aug 05, 2020

Hello,

We bought a ticket for Uzbekistan Airways on Aug,7th through your agency.

Reference: GUZAL TURSUNMURADOVA : 250-383****781

As we've learned airline cancelled the flight due to corona precautions

We want to either reschedule it to a later date or refund.

need help to clarify- our status.

Thanks,

Regards

User's recommendation: depends on your feedback.

Product or Service Mentioned: Travel2be Flight Booking.

Preferred solution: Let the company propose a solution.

Travel2Be Pros: No one answers the call or reply the email.

Travel2Be Cons: Poor service.

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