Travel2Be
Reviews and Complaints
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Verified Reviewer | Kuala Lumpur, Kuala LumpurBooking ID2196****
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMoney back.
Hello, I canceled the reservation for the flight, which was until 13/10/2022, because they didn't give me a holiday at work and won't let me go. So I had to cancel the ticket.
In Czech crowns, it seemed to me to be less than 5000 CZK. When I canceled the flight, it said that only CZK 645 will be returned to my same account? What is this nonsense? In the conditions you have that you only take a 50 Euro cancellation fee.
So where is the rest of the money? In addition.. In "my trip" you write that my refund is complete and that you returned the money to me, but nothing came to my account.. The bank told me that I should request a confirmation from you about sending the payment (refund).
So please send me a confirmation of payment to my email ( katerinakupcovaa@***.cz ) and also information on how much will be refunded!
It is not possible for you to return only CZK 645.. that is nonsense.
- CZK 4909 is 199.6 euros! and 50 euro cancellation fee is 1230 czk ( 149 euro )... So you have to return 3679 czk (3 thousand more than you wrote!
Please answer as soon as possible, or I will be forced to report this to the police.. thank you.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Kyiv, KyivCould not find my reservation
Preferred solution: I would like to get feedback
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Vis, Splitsko-Dalmatinska ŽupanijaI DID NOT received my tickets
My selected seat is still marked as available in airline website
- Price
Preferred solution: An answer about the seat I purchused
User's recommendation: No way to contact them by email. Or at all. No customer service. If you will have a problem, tough luck for you. and for me.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Morristown, TennesseeDhl didn't deliver package but said they did without a signature which was needed for the package.
User's recommendation: Don't trust them with your packages They are dishonest
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Ho Chi Minh City, Ho Chi MinhTo improve service
Preferred solution: Full refund
Receipt for purchase with TVA
Issue with flight
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPayment issue
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Tauranga, Bay Of PlentyResolved: No customer service
Cancelled double booked flight, no charge.
User's recommendation: Stay away
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Atyrau, Atyrau OblysyNo Answer yet
User's recommendation: Please answer my request
Website not user friendly
User's recommendation: Check website flaws
The customer service is not responsive
User's recommendation: Don't choose Travel2B
They have not even responded to me. They took my money and 'pissed off'. Cowboys of the industry. '
User's recommendation: Don't touch them with a barge pole.
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Dear customer, Thanks for your review. We would like to check your case in detail and answer accordingly.
Satisfying our customers is our main goal, in order to check your booking, we would need you to provide us with your booking reference (6 alphanumeric code provided in the confirmation e-mail) or any other information (e.g. e-mail address, passenger names, etc.). You can write this down directly within this review.
We look forward to hearing from you. Thanks.
My E tickets 607672****379 My booking code : HKTWJH