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My name is Nichapat Bhumibhamon and we are a family of 3 people from Thailand and all 3 passengers as following.
Ticket number :176377****697 - Bhumibhamon Nichapat
Ticket number :176377****698 - Bhumibhamon Bhiraya
Ticket number :176377****699 - Bhumibhamon Suthep I have received an email from Emirates airline that my returning flight from Munich to Dubai is still the same date and time but my returning flight Dubai to Bangkok is changed from June 4 at 8.50 am with flight no EK370 to June 5 at 8.50 am with flight no EK370 instead. Due to we own 2 hotels in Krabi, Thailand which are Andamanee Boutique Resort Krabi and Thepparat Lodge Krabi and one of the passenger who is my sister (Ms.
Bhiraya Bhumibhamon), she is the one who is running Andamanee Boutique Resort Krabi and she has a really important appointment to sign the hotel contract with a wholesaler in Thailand on June 6 at 10 am and we have already booked the flight ticket from Bangkok to Krabi on June 5 at 13.20 with Bangkok airways due to our original flight will be landing in Bangkok on June 4 at 18.20. Therefore we really can not take a new flight from Dubai to Bangkok on June 5 at 8.50 am and this flight will be arriving at 18.20 for sure due to my sister 's appointment with a wholesaler in on June 5 at 10 am . So it would be very nice if you will help us to change to another early flight which is on June 4 not on June 5, I have already contacted Emirates Airline and informed them about this issue and one of the customer service team has already informed me that they can change my returning flight from Dubai from June 5 to be on June 4 instead and this flight will be leaving from Dubai at 9.40 am and it will be arriving in Bangkok on June 4. at 18.20
Then I can make it to take the flight from Bangkok to Krabi on June 5 at 13.20 and I can see my wholesaler agent on June 6 at 10 am and sigh the hotel contract with them.
They also asked to me to contact Travel2be in order to change my returning flight from Dubai from June 5 to be on June 4 instead. They said after Travel2be contact them then they will change the flight for me right away.
So I would be really happy if you will contact Emirates airline and ask them to change the flight for me and please change for 3 passengers. All of us would like to take the same returning flight from Dubai to Bangkok on June 4 at 9.40 am
User's recommendation: Never ever.
Product or Service Mentioned: Travel2be Flight Booking.
Monetary Loss: $1500.
Preferred solution: Please change all 3 flights from Dubai - BKK at 08.50 Am to 09.40 on the same day when is June 04, 2020..
Travel2Be Pros: Very quick when booking.
Travel2Be Cons: Bad costumer service, Unreachable, Non-existing customer service, No customer service, Horrible experience.