New Reviewer
1 comment
1.0

The company states that you need to pay £50 per passenger in order to rebook your flight. This is apparently in accordance with the airline guidelines, not them.

However I booked a flight from entebbe to London, and cannot fly on the date booked.

The airline I booked with is offering free changes and cancellations, but because I bilked via travel2be,they cannot amend it. Calling travel2be involves an international number, and the waiting time is 40 minutes. When I did get through the woman was

Rude, stated to me that theres nothing she can do and hang up on me.

She said I have to pay a £100 total to change but I have no money. So she said then travel when you booked it.

I told her Im Ill at h to e moment. she said I can cancel my flight but will lose 25% of my flight payment!

User's recommendation: Don’t book with them.

Preferred solution: Full refund.

Travel2Be Pros: Non.

Travel2Be Cons: No one answer the call or reply email, Non they are horrible, Hard to get in touch with, Additional charges for rebooking, Rude customer service.

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#2025683

You can find the service fees in the General Conditions you accepted during the booking process for any change, cancellation or refund. They are also available in our site. Regards

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