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I have been trying to get a refund for my cancelled flight for almost three months now. Qatar Airways contacted me in March to say my flight was cancelled, so I went through Travel2be to get a refund.
I submitted all forms and was informed to wait to hear back from Teavel2be.
This went on for several weeks, so I tried to call them and was charged an obscene amount with no luck of even getting connected to a human being.
Going on three months now and my flight (Which was due to be last month) been cancelled without any response.
I feel like Travel2be are acting fraudulent and stealing customers money and taking advantage of people during this crisis.
I have also taken to Twitter to try to contact skyscanner who I initially went through to book with travel2be but have not heard back from them either in order to get any support or help. I believe there is some accountability by skyscanner as they use companies like travel2be to help customers book flights.
I would urge all people looking to book trips to avoid Travel2Be wherever possible.
User's recommendation: NO!!!!!
Monetary Loss: $650.
Preferred solution: Full refund.
Travel2Be Cons: Poorly organised, Awful customer service, Poor service, Impossible to contact, Bad costumer service.